Some people see their pre-transition selves as being one gender, and only use their post-transition gender to inform their new pronouns later. It was written by a person that interviewed her and apparently held her in high respect. All we can see is that there is an abrupt change in the pronouns, where Lynn presumably could have considered herself to match the new pronouns. We don’t know without asking her if she was misgendered by the article, and we are a bit late for that.
It will eventually be supported, and in the interim they have stated that they won’t keep biometric data obtained through ID.me once a verification is completed, or you can opt for an online interview where no biometrics are collected in the first place.
Who knows if ID.me will actually delete the data on their end though, or if the online interview is recorded by the provider.