Imagine trying to make a helpdesk of a proprietary company take your “it’s taking 0.5 seconds longer to login” complaint seriously…

Maybe he wasn’t sloppy by accident if he was indeed coerced by someone. I don’t think we’ll ever find out the backstory of this though.

They’re just saying this because they got caught. They might not even actually stop doing it. And even if they do, they’ll just wait until the majority has forgotten about this and quietly start doing it again…