Most consumers hate the idea of AI-generated customer service

www.techspot.com

211

976

Most consumers hate the idea of AI-generated customer service

www.techspot.com

Nemeski@lemm.ee to

Technology@lemmy.worldEnglish · 4 months ago

211

A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...

Chat

Evotech@lemmy.world
link
fedilink
English
arrow-up
7
arrow-down
1·
4 months ago
It won’t. It’s a glorified faq

Technology@lemmy.world

technology@lemmy.world

Create a post

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@lemmy.world

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

Visibility: Public

This community can be federated to other instances and be posted/commented in by their users.

2.85K users / day
8.37K users / week
17.2K users / month
34.8K users / 6 months
1 local subscriber
59.2K subscribers
7.98K Posts
285K Comments
Modlog