Supermarket responds after Reddit user’s warning about self-checkout overcharge — ‘Was annoyed that the total amount due on my supermarket purchase did not equate to the individual items I purchased.’::‘Was annoyed that the amount due on my Woolies purchase did not equate to the individual items I purchased.’

  • Schmidtster@lemmynsfw.com
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    10 months ago

    So it was resolved instore to their even better benefit, AND the person still went and posted a false story to shame and blame them?

    People are fucking weird.

      • Schmidtster@lemmynsfw.com
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        10 months ago

        In-store is, and language is fluid. If you understood what I meant we succeeded in communicating, anything else is you just trying to be better than someone else.

              • Schmidtster@lemmynsfw.com
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                10 months ago

                So where do we draw the line on when new words can’t be created anymore? Shakespeare? Wassup? Crunk? Your username even has LOL in it, I don’t think we should be taking language lessons from someone who parades that around….

                An online forum lacking in content and engagement isn’t the place to make a stand against minor mistakes that don’t detract from the conversation.

                • lolcatnip@reddthat.com
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                  10 months ago

                  What I’m making a stand against is the position that there’s no such thing as bad grammar because it’s all just language evolution.

  • Empricorn@feddit.nl
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    10 months ago

    Ignoring the price discount on the mangos, the answer here is sales tax, right? Because otherwise it would be $15.70. It’s a bad design that tax amounts don’t show up on the itemized screen (but probably on the final screen after that).

    Tell me if anyone knows for sure, otherwise I’m going to assume that’s the issue…

    EDIT: Thank you folks, asked and answered! Then, I’m back to being very confused…

  • cjf@feddit.uk
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    10 months ago

    I’ve come to realise at least half of the stuff posted on Reddit these days, especially more so on the popular subs, are all designed to make you angry.

    It’s things like posting incorrect info in the title, posting a comic / image that’s been deliberately designed to get you angry, someone really wanting their 5 minutes of fame like this guy, or some post from some bigot.

    It’s so tiring. Have started to notice it on Lemmy too.

    • Rentlar@lemmy.ca
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      10 months ago

      The news aggregator communities tend to post the clickbait titles verbatim because it’s generally frowned upon to editorialize them. However a few users do put a proper heading or a short summary in the post body which I appreciate.

      We have our share of drama llamas here as you know, but we also have pictures of !crows@lemmy.ml, !cat@lemmy.world, !superbowl@lemmy.world.

      If you follow !toronto@lemmy.ca and !vancouver@lemmy.ca you will see my picture posts of various cityscapes.

      Lastly, beehaw.org is a bit closed off from some instances but their server is a bit more chill outside of their politics community.

  • otp@sh.itjust.works
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    10 months ago

    This is just how it works in the US and Canada, though.

    $1.50 scanned.

    Your total is $1.65.

    Would you like to make a donation to a children’s charity?

    • $1
    • $2
    • $5
    • (other)

    Please select a tip percentage:

    • 18%
    • 20%
    • 25%
    • 100%
    • (other)
  • BearOfaTime@lemm.ee
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    10 months ago

    Tempest in a teapot.

    Did they call someone over when they saw the discrepancy? Because, you know, mistakes happen.

    I frequently have something not scan, or not come up right. There’s a button for help, there’s always someone right there anyway, hell, had a clerk walk up and help when he noticed I hit the wrong button. They pay attention.

    “I was annoyed”… That a system misreported something? If I was annoyed every time that happened I’d never not be annoyed.

    What’s with this sudden “self checkout rage bait” this week? Who’s pushing what agenda?

      • Slovene@feddit.nl
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        10 months ago

        There’s a lot of "I deserve to have a human scan items” takes that are bafflingly stupid.

        I know, right? People should be glad that prices are rising while wages are stagnating and now having to do additional work to reduce cost and increase profits for corporations.

        I also don’t get the entitled assholes in restaurants. You wan’t to be waited on? Just go up to the cook directly yourself and tell them what you want to eat. And then bring it to your table that you’ve cleaned up yourself. In fact, restaurants should get rid of cooks as well. Just go to the restaurant and cook your own meal, you lazy bastards!

          • Slovene@feddit.nl
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            10 months ago

            I’m a fan of stores hiring even more cashiers and them working fewer hours (without a paycut, ofcourse; sonething like 4 day workweek) to spread out the workload and having more people employed and reducing the long lines.

            I am a fan of not replacing all the cashiers with selfcheckouts.

            I am a fan of putting mechanisms in place that reduce the incidence of RSI. Not to mention the fact that there are occupations with a high incidence of much much harsher illnesses and injuries etc.

            I am a fan of people having more free time after they get off work instead of having to spend it waiting in line for someone to finally check their items out and then having to spend a long time doing it themselves.

            And I never said it was to hurt corporations but that your comment sounded like bootlicking. But, yeah, I want cashiers because everyone only goes to the store for a single item. Nice strawman you got there.

              • Slovene@feddit.nl
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                10 months ago

                You do realize that the elderly and disabled people go shopping too, right?

                How is your point being proven? Also, read my comment again, I edited some stuff. Might edit it some more later, IDK. I mean, your only argument seems to be “high incidence of RSI and people are lazy hurr durr.”

    • mwguy@infosec.pub
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      10 months ago

      Did they call someone over when they saw the discrepancy? Because, you know, mistakes happen.

      Not in software. The software is doing exactly what it was programmed to do.

      • Schmidtster@lemmynsfw.com
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        10 months ago

        So no software has ever glitched before and output a wrong result? What world do you live in?

        • BearOfaTime@lemm.ee
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          10 months ago

          Or a HUMAN forgot to update the pricing. 😱

          Fact is, I see this all the time with stuff that’s labelled for sale. More than half the time I need a clerk to correct things that have a sale sticker and price on them at the grocery store, because that stuff changes daily.

        • mwguy@infosec.pub
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          10 months ago

          If there’re two different items calculations one “real” one and “display” that’s an intentional choice made because they know there can be discrepancies.

          • BearOfaTime@lemm.ee
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            10 months ago

            Most likely an oversight.

            The real question would be how did the clerk/store handle it when pointed out?

            I’ve never once had a grocery store quibble over a discrepancy - they’ve always just overrode the price, right then, and went on with their day. At most taking a minute.

            Compare that to before there were barcodes, and just price stickers on things (yes, I’m that old). This was a LOT more hassle.

            Ever see a sitcom where the clerk is calling for a price check over the intercom? Yep, that’s what they used to do. Most of the time we’d tell them nevermind, don’t bother, because it took too damn long and there was a line of 3+ filled, large carts behind us…because checkout took forever as the clerk rang in, manually, every item. Pulled out their sheets to verify prices, code, etc.

            • mwguy@infosec.pub
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              10 months ago

              Can’t be just an oversight. This has to be an intentional design decision. The “simple” (and economical) way to build this system is to build it so that the scan reads the price from a database and that price is then displayed and used to sum the total.

              Keeping two prices, a display and a real one, is a design decision that adds a complexity to the system, makes it more difficult to administer and is an intentional design decision, especially if the numbers are allowed to differ.

              A coupon not being applied correctly could be a mistake with that coupon. A sale not being taken into account, a problem with that sale or that UPC entry in the database. Those could be issues with data entry and data management.

              This is different. This is intentional. And I’d bet, we’ve just found someone either cheating the tax man or embezzling funds.

  • ZMonster@lemmy.world
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    10 months ago

    Got to give it to the Somali Pirates… That’s some next level marketing:

    “This appears to be an isolated incident at our MacArthur Metro store, involving the clearance price of a batch of our Calypso Mangoes.”